Frequently Asked Questions
Please refer to the guide below to determine your correct wig cap size:

Please note: Our standard wig cap size is medium.
After all sizes with Lace fit within the elastic headband.
Our Headbands are made with adjustable elastic to ensure a secure fit for any head size.
Virgin Hair: 100% human hair that has never been chemically processed (no dye, bleach, or relaxers). It's healthy, natural hair but may have been lightly steamed to create certain textures.
Raw Hair: The purest form of human hair — completely unprocessed, with NO steam or chemical treatments. It's collected straight from donors and is the highest quality on the market.
In short, Raw hair is the premium, luxury version of virgin hair — more natural, long-lasting, and versatile.
Our customized units typically take 5 - 7 business days to create before shipping.
Sleek Strands is top-quality and unprocessed, so it can lift very well to a bright 613 blonde when bleached — much better than processed or lower-quality hair.
Due to the nature of our products, all sales are final — we cannot offer returns or refunds.
That said, your satisfaction matters to us! If you receive the wrong item or notice a quality issue, please reach out within 3 business days of receiving your order. We'll be happy to review the situation and assist with an exchange or replacement if the product is unused, in its original condition, and qualifies under our policy.
Simply email us at sleekstrandsltd@gmail.com with your order number and clear photos of the issue, and our team will take care of you.
Please remember: We can't be responsible for issues caused by improper installation, chemical processing (like bleaching or coloring), or normal wear and tear.
For a full, natural-looking wig, we recommend:
- 10–16 inches → 2–3 bundles
- 18–24 inches → 3–4 bundles
- 26 inches & longer → 4–5 bundles
If you want extra fullness (especially with longer lengths), adding an extra bundle is always a good idea!
Need help picking the right amount for your style? Email us at sleekstrandsltd@gmail.com — we're happy to guide you.
To keep your Sleek Strands looking flawless and lasting long, follow these simple tips:
- Wash Gently: Use sulfate-free shampoo and a moisturizing conditioner. Avoid rubbing or twisting the hair — instead, gently smooth the product through from top to bottom.
- Deep Condition: Treat your hair to a deep conditioning mask regularly to keep it soft and hydrated, especially after styling or bleaching.
- Air Dry When Possible: Pat dry with a towel and let the hair air dry to reduce heat damage.
- Detangle with Care: Use a wide-tooth comb or paddle brush, starting from the ends and working your way up.
- Wrap at Night: Use a silk or satin bonnet or pillowcase to prevent tangling and dryness if you're sleeping with an install.
With proper care, your raw hair extensions can last years — making them a luxury investment worth maintaining!
We proudly offer international shipping so Sleek Strands beauties all over the world can enjoy our premium hair.
If you have questions about international orders, feel free to email us at sleekstrandsltd@gmail.com — we're happy to help!





